Smartline Electrical
Last Updated: 18 June 2026
Smartline Electrical respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, request a quote, engage our services, or communicate with us.
1. Information we collect
We may collect personal information including:
- Name
- Phone number
- Email address
- Property address
- Billing information
- Information provided through contact forms or quote requests
- Details relating to electrical services requested
- Communications between you and Smartline Electrical
We may also collect limited website usage information such as IP addresses, browser type, device information, and website activity through cookies and analytics tools.
2. How We Use Your Information
We collect personal information to:
- Provide quotations and electrical services
- Schedule appointments and site visits
- Process invoices and payments
- Communicate regarding projects and enquiries
- Provide warranty support
- Improve our website and customer experience
- Meet legal and regulatory obligations
3. Website Forms & Enquiries
Information submitted through our website contact forms, quote forms, or email enquiries is used solely to respond to your request and provide our services.
We will not sell or rent your personal information to third parties.
4. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve user experience and monitor website performance.
Cookies may collect information such as:
- Pages visited
- Time spent on the website
- Device and browser information
- Referral sources
You can disable cookies through your browser settings if you prefer.
5. Disclosure of Information
We may disclose personal information where necessary to:
- Suppliers and subcontractors assisting in the provision of services
- Payment processing providers
- Government agencies or regulatory authorities where required by law
- Professional advisers including accountants, insurers, and legal representatives
We will only disclose information necessary for the purpose of providing our services or complying with legal obligations.
6. Storage & Security
Smartline Electrical takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically through secure business systems, cloud-based software, email platforms, and accounting systems used in the normal operation of our business.
7. Access & Correction
You may request access to personal information we hold about you and request correction of any inaccurate or incomplete information.
To make a request, please contact us using the details below.
8. Marketing Communications
From time to time, Smartline Electrical may send service updates, maintenance reminders, special offers, or other business communications.
You may opt out of marketing communications at any time by contacting us directly.
9. Third-Party Websites
Our website may contain links to third-party websites. Smartline Electrical is not responsible for the privacy practices or content of external websites.
10. Changes to This Policy
Smartline Electrical may update this Privacy Policy from time to time. Any updates will be published on this page with the revised date.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Smartline Electrical
Registered Electrical Contractor (REC): 34588
A-Grade Electrician Licence: A71013
Email: liam@smartlineelectrical.com.au
Website: www.smartlineelectrical.com.au
By using this website or engaging Smartline Electrical’s services, you consent to the collection and use of information in accordance with this Privacy Policy.